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We use research to find that sweet spot where worker wellbeing and business interests intersect. Our shared vision of making this a norm brings us all together.

In the context of the COVID-19 pandemic and the evolving global situation, we are trying our best to provide wellbeing support to our employees. We’re also exploring digital team-building activities to stay motivated and connected with each other. We are happy to share our insights on what’s working and what’s not with anyone who reaches out. We have asked all our employees to prioritize their mental and physical health. That means deadlines have been relaxed where possible, and more frequent check-ins with managers are being organized--to balance organizational needs related to productivity and performance with the long-term wellbeing of the GBL family.


We’re happy to make open-source our internal resource with a validated internal resource on validated therapists and counselors (many of whom are offering services for free or at a subsidized rate for online consultations) in India. We've also included anti-caste, queer-friendly, disabled-friendly mental health care service links. We hope this helps our wider community.


Last, there are some urgent hiring needs which you can find below. Through all this uncertainty and turbulence, we are more motivated than ever before about our work. The pandemic has highlighted, loud and clear, that companies need to start taking care of and investing in the wellbeing of their workforce.

Medellín, Colombia

Research Managers at GBL work closely with academic researchers, the research implementation team, data manager, and other field staff to help implement various projects. Going forward, projects include looking at the effect of managerial training on firm productivity in the quick-service restaurant industry, the effect of marketplace and pricing structures on consumers’ benefits and choice to use online versus in-person shopping in the food retail industry, as well as the impact of new product introduction on production dynamics in the automotive industry.

Remote

The Transformation Manager will play a leading role in implementing a portfolio of operational improvement projects across Good Business Lab (GBL). GBL has experienced rapid growth since inception in 2017 and now has over 70 employees across operations in India, USA, and Latin America. The Transformation team will play a pivotal role in building the operational infrastructure to enable continued organizational growth. The Transformation Manager will be expected to manage multiple projects across all business value chains, deliver measurable improvements, and demonstrate portfolio management best practices.

Delhi/Bengaluru

The Associate will work closely with academic researchers, the research implementation team, data manager, and other field staff to help implement various projects. Key responsibilities include designing survey instruments, monitoring data quality, and ensuring that problems with data are resolved promptly. Identifying potential threats to research design, proposing solutions, and escalating as needed to researchers, conducting secondary research and literature reviews among other things.
The Data Associate will work closely with academic researchers, data manager, stakeholders at partner firms, and other field staff to collect, organize, and help analyze various datasets. They will also lead data-based quasi-experimental evaluations that we undertake with our partner firms.

FLEXIBLE: DELHI/BENGALURU/REMOTE

We’re seeking an experienced full-stack web engineer to join our team and help us build various tech solutions, including an anonymized communication tool for manufacturing. The communication tool will enable workers to communicate their suggestions and grievances with managers and enable managers to listen and respond. You’ll join our small, highly motivated team that is intent on building the next great technology company in this space. You will have unparalleled opportunities to make a big impact on clients and the business itself.
The Communications Manager will play a leading role in supervising internal and external communications across Good Business Lab (GBL) operations in India, USA, and Latin America. With a small and growing team, this role offers an opportunity to influence operational improvements, adoption of innovative practices, and identification of growth opportunities to create impact. The Marketing & Communications team sits centrally within the GBL architecture, enabling regular collaboration and interaction with colleagues across different departments and geographies.

Bengaluru

This position will have you work work closely with academic researchers, the research implementation team, data manager and other field staff to help implement various projects. Key Responsibilities include conducting and coordinating field surveys and making regular field visits (can be to rural areas), coordinating with the Organizational Development (OD) team at Shahi and the research, work with the field team on preparatory work for the upcoming projects, maintain and track field reports in google documents and spreadsheets.
Research Managers at GBL work closely with academic researchers, the research implementation team, data manager, and other field staff to help implement various projects. They typically manage up to 2-3 projects and mentor 2-3 Research Associates. Other responsibilities include setting priorities for projects in consultation with researchers, maintaining clear communication between researchers and GBL staff and clarify expectations and anticipating challenges to research projects and work with researchers to address them.
The Field Associate will work closely with academic researchers, the research implementation team, data manager and other field staff to help implement various projects. They will also be responsible for hiring and managing the new team members.
GBL team group photo