S.T.I.T.C.H. (Supervisors' Transformation Into Change Holders) is a soft-skills training for line supervisors on factory floors. It addresses issues of abuse and harassment and team productivity to improve workplace outcomes and the general work environment.
In a high-intensity work environment like that of garment production, problems of psychological, verbal, and physical abuse are common. This negatively impacts workers’ psychological well being inside and outside the workplace. 1. To address this challenge, Shahi Exports, and Options and Solutions has designed a soft skills training program called S.T.I.T.C.H. (Supervisors Transformation into Change Holders) for production line supervisors (factory floor managers supervising the work of front-line machine operators and helpers). 2. The course content was optimized on the basis of the most important aspects of managerial quality identified by GBL research. 3. We are evaluating impacts of the training on changes in the overall work environment for workers (harassment and abuse), retention, attendance, and productivity. 4. Cognizant of the need for a holistic approach to transform the work environment on the production floor, we intend to develop a training module for the upper managers on the factory floor as well.
Job growth in India that accompanies output growth is anemic, although not absent. We need to focus on the process of creating jobs in which workers are more productive.
Businesses in developing countries are characterized by low labour productivity. This suppressed productivity is reflected in the remuneration workers receive.
Training workers with soft skills like time and stress management, problem solving, communication and teamwork can have big impacts on the productivity of workers and company profits, says a University of Michigan researcher Achyuta Adhvaryu, assistant professor of business economics and public policy at Michigan's Ross School of Business.
"Our goal with starting a foundation is to study interventions that have the potential to impact worker welfare while also promoting the growth of firms," Adhvaryu said in a statement. "We incubate new ideas and serve as a platform to disseminate findings from our research."
In an exclusive interview with BW Businessworld, the three co-founders of Good Business Lab, Achyuta Adhvaryu: Assistant Professor of Business Economics and Public Policy, University of Michigan, Anant Nyshadham: Assistant Professor of Economics, Boston College and Anant Ahuja: Head of Organizational Development, Shahi Exports discuss the research of Good Business Lab and why it is wise for firms to invest in its workers’ welfare.