GBL Access

Urban Migrant Support Center For Formal and Informal Sector Workers

FOCUS AREA

Improving Work Environment

LOCATION

Urban / Bengaluru

REACH

xx

PARTNERS

Shahi Exports

STAGE

DESIGN

EVALUATE

ANALYZE

DISSEMINATE

SCALE-UP

India has a unique opportunity with the availability of a 55 million-strong potential rural workforce. However, a large section of this population that migrates to cities finds themselves lost and barely able to meet their potential. Why do these migrant workers not meet their potential?

Challenge

Can we help migrants realize their full potential with the help of a Migrant Support Center?

Design

The objective of the Migrant Support Center (MSC) study is to understand the issues faced by interstate and intrastate migrant workers in an urban setting, and how these deter them from meeting their potential. We aim to employ human-centered design to map and understand the journeys of migrant workers in organized as well as unorganized sectors. The scope of a Support Center includes providing financial literacy, counselling services, and awareness of minimum wages, to name a few.

In collaboration with Shahi Exports, GBL will conceptualize a model MSC and develop a framework to provide services to those migrant workers most in need, in an accessible manner. Our goal is to eventually help scale this model to the wider migrant workforce with the aid of an implementation partner.

To this effect, we will be working with migrant populations in urban Bengaluru.

Image credits: Shalin Gor